Privacy Policy

Privacy Policy

We are committed to protecting your privacy and maintaining the trust you have placed in us by using our services. This policy outlines how we collect, use, store, and share information about our customers.

Personal Information Collection

When you create an account or deposit funds with PlayNow, we may collect personal information from you such as:

• Name
• Date of birth
• Address
• Email address
• Phone number

We also collect information when you interact with our services, including your browsing behavior and preferences.

How We Use Your Information

We use the information collected to:

• Create and manage your account
• Process transactions and deposits
• Verify identity for security purposes
• Personalize your experience on our platform
• Improve our products and services

Sharing of Information

We may share your information with third parties in the following circumstances:

• With regulatory bodies, such as provincial authorities or gaming commissions, to meet compliance requirements.
• With service providers who assist us in providing our services.
• For security purposes, to prevent fraud or other malicious activity.

Data Storage and Security

Your personal data is stored on secure servers located within Canada. We implement a range of measures to protect your information from unauthorized access, including encryption and firewalls.

Withdrawal and Transfer of Data

You have the right to withdraw your consent for the use of your personal information at any time by contacting our support team. This will not affect any processing that has already taken place before you withdraw consent.

Your Rights as a Customer

Under applicable law, you may be entitled to:

• Request access to and rectification of your personal data.
• Object to or request restriction of the use of your personal information for direct marketing purposes.
• File a complaint with our support team if you believe that we have not complied with this policy.

Changes to This Policy

We reserve the right to update this policy at any time. Changes will be communicated to customers through email notifications and updates on our website.